This Privacy Policy explains how we collect, use, store and protect personal data when you visit the Savvi Streams website, join our community, purchase a product or service, download a free resource, join our affiliate programme, or otherwise interact with us.
1. Information we may collect
Depending on how you interact with Savvi Streams, we may collect:
- Your name and email address.
- Your telephone number, if you choose to provide it.
- Billing and transaction information shared with us by a third-party commerce platform.
- Details of products, courses or access you purchase.
- Skool or community account information.
- Affiliate account, referral and commission information shared through the affiliate platform.
- Messages, enquiries, support communications and survey responses.
- Information supplied when downloading a free resource or joining a waitlist.
- Website-use information such as pages visited, device information, browser type and IP address.
- Marketing preferences and, where enabled, cookie or analytics information.
This website does not directly process payments or store full payment-card details. Purchases may be completed through third-party platforms such as Stan Store, which process information under their own privacy terms.
2. How we use your information
We may use personal information to support access to products, courses, toolkits and community spaces; confirm purchases made through third-party platforms; respond to enquiries; provide support; administer the Savvi Streams offer; send service messages; keep appropriate business records; improve our services; prevent fraud or misuse; and meet legal or regulatory requirements.
We will only send marketing communications where permitted and will provide a way to unsubscribe.
3. Lawful bases
Depending on the circumstances, we may rely on contract, consent, legitimate interests or legal obligation as our lawful basis for processing personal information under UK data protection law.
4. Email marketing
If you choose to join an email list, we may send information about Savvi Streams, resources, offers, events and related services. You can unsubscribe through the link in a marketing email or by contacting savvistreams@gmail.com.
Unsubscribing from marketing will not prevent essential messages about an account, purchase or transaction.
5. Payments
Savvi Streams does not directly process payments through this website. Purchases may be completed through third-party platforms such as Stan Store.
The third-party platform will process payment and delivery information under its own privacy terms. Savvi Streams may receive limited transaction details needed to verify a purchase and provide the relevant access or support, but will not normally receive complete card details.
6. Skool and communication platforms
Savvi Streams uses Skool to provide courses, content and community features. Skool may process profile information, account activity and community interactions under its own privacy terms.
Telegram may also be used as a lighter update and support channel. External platforms process information under their own privacy policies.
7. Affiliate programme
If you apply for or participate in the Savvi Streams affiliate programme, we may process contact details, affiliate account information, referral links or codes, referral activity, qualifying sales, commissions, payment details and related communications.
The affiliate programme is intended to be managed through Stan Store rather than through custom tracking on this website. Exact affiliate-link routing and data-processing arrangements will be confirmed before launch.
8. Sharing information
We do not sell personal information. We may share only the information needed by trusted providers that help operate Savvi Streams, such as website hosting, third-party commerce, email, community, customer support, accounting, analytics or automation providers. We may also disclose information where required by law.
Any provider-specific details will be added when those services are confirmed.
9. International transfers
Some platforms may process or store information outside the United Kingdom. Where this happens, we will take appropriate steps required by UK data protection law, such as relying on an adequacy arrangement or suitable contractual safeguards.
10. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, accounting or tax requirements. Retention periods vary by information type.
Customer and transaction records may be retained for legally required accounting periods. Marketing information may be kept until you unsubscribe or it is no longer appropriate to retain it. Limited information may remain after an unsubscribe request so that we can respect your preference.
11. Cookies and analytics
The website uses necessary browser storage to remember privacy choices. No analytics provider or marketing pixel is currently enabled.
Optional analytics or marketing technologies may be introduced later, but they will load only after the relevant consent has been provided. Read the Cookie Policy or use Cookie Settings to manage your choice.
12. Your rights
Depending on the circumstances, UK data protection law may give you the right to request access, correction or deletion; restrict or object to processing; request transfer of certain information; or withdraw consent where consent is the lawful basis.
Not every right applies in every situation. To make a request, email savvistreams@gmail.com. We may need to confirm your identity.
13. Your right to object
You can object to the use of personal information for direct marketing at any time by using the unsubscribe link in a marketing email or contacting us.
14. Security
We take reasonable technical and organisational steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. No internet-based system can be guaranteed to be completely secure, and you are responsible for keeping account credentials confidential.
15. Children
Savvi Streams is intended for adults and is not designed for children under 18. We do not knowingly collect personal information from children to provide Savvi Streams products or services.
16. Third-party links
Our website, courses or community may link to third-party services. We are not responsible for their privacy practices, and we recommend reviewing their privacy policies before providing personal information.
17. Changes to this policy
We may update this policy to reflect changes to the website, services, technology or legal requirements. The latest version will be published here with an updated date.
18. Contact us
For questions about this policy or how Savvi Streams handles personal information, contact:
Savvi StreamsEmail: savvistreams@gmail.com
19. Complaints and ICO status
If you are unhappy with how we have handled personal information, please contact us first so we can try to address the concern. You also have the right to complain to the UK Information Commissioner’s Office.
Savvi Streams is currently checking whether ICO registration is required. This policy does not claim that registration is complete.